top of page

OUR EXPERTS AT YOUR SERVICE

With a 30 years strong experience in the industry, TICTACTIX and its parent company MTA GROUP put at your disposal a wide range of live entertainment services and expertise

Ticketing Operations Management

Expertise and know-how

 

Need support or a full takeover of your ticketing operations?

Our team of experts is at your disposal!

We can easily take care of:

  • Ticketing system programming

  • Special offers and promotions set-up

  • Sales optimization

  • Inventory management

  • 3rd party ticket distribution and partnerships

  • Reporting and analysis

Contact Center Services

Service and support

 

Transform your fixed costs into variable costs while providing an exceptional customer experience.

Our expertise:

  • Multi-channel communications: phone, e-mail, chat, social medias and text messages

  • Phone sales, reservations, general enquiries, technical support and shipment tracking

  • Dynamic and customizable interactive vocal response system and real-time dashboard suite

  • Bilingual agents in continuous training

  • Open 7 days a week

  • Fully PCI-DSS compliant

Event Staffing

Courtesy and professionalism

For over 25 years, we have been offering a custom event staffing service for most public events.

The different activities fields managed by our staff:

  • Visitor greeting

  • Access control / ticket scanning

  • Ticketing / box office

  • Coat check management

  • Customer service

  • Crowd management

Live Entertainment Experts

Strategy and innovation 

 

Improve revenues and operational efficiency. Have your entire organisation take a leap forward with the help of our seasoned experts.

Let us help you make the most of your:

Ticket sales strategies

Ticketing/box office operations

Customer service

Ticketing platforms and tools

Event logistics

Revenue management and pricing strategies

Poster.jpg

OUR EXPERTS AT YOUR SERVICE

Contact us!

We want to learn more on your needs and challenges

bottom of page