Ticketing Operations Management

Expertise and know-how

Need support or a full takeover of your ticketing operations?

Our team of experts is at your disposal!

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We can easily take care of:

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• Ticketing system programming

• Special offers and promotions set-up

• Sales optimization

• Inventory management

• 3rd party ticket distribution and partnerships

• Reporting and analysis

Contact Center Services

Service and support

Transform your fixed costs into variable costs while providing an exceptional customer experience.

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Our expertise:

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• Multi-channel communications: phone, e-mail, chat, social medias and text messages

• Phone sales, reservations, general enquiries, technical support and shipment tracking

• Dynamic and customizable interactive vocal response system and real-time dashboard suite

• Bilingual agents in continuous training

• Open 7 days a week

• Fully PCI-DSS compliant

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Event Staffing

Courtesy and professionalism

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For over 25 years, we have been offering a custom event staffing service for most public events.

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The different activities fields managed by our staff:

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• Visitor greeting

• Access control / ticket scanning

• Ticketing / box office

• Coat check management

• Customer service

• Crowd management

Live Entertainment Experts

Strategy and innovation 

Improve revenues and operational efficiency. Have your entire organisation take a leap forward with the help of our seasoned experts.

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Let us help you make the most of your:

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Ticket sales strategies

Ticketing/box office operations

Customer service

Ticketing platforms and tools

Event logistics

Revenue management and pricing strategies

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