OUR EXPERTS AT YOUR SERVICE

With a 30 years strong experience in the industry, TICTACTIX and its parent company MTA GROUP put at your disposal a wide range of live entertainment services and expertise

Ticketing Operations Management

Expertise and know-how

 

Need support or a full takeover of your ticketing operations?

Our team of experts is at your disposal!

We can easily take care of:

  • Ticketing system programming

  • Special offers and promotions set-up

  • Sales optimization

  • Inventory management

  • 3rd party ticket distribution and partnerships

  • Reporting and analysis

Contact Center Services

Service and support

 

Transform your fixed costs into variable costs while providing an exceptional customer experience.

Our expertise:

  • Multi-channel communications: phone, e-mail, chat, social medias and text messages

  • Phone sales, reservations, general enquiries, technical support and shipment tracking

  • Dynamic and customizable interactive vocal response system and real-time dashboard suite

  • Bilingual agents in continuous training

  • Open 7 days a week

  • Fully PCI-DSS compliant

Event Staffing

Courtesy and professionalism

For over 25 years, we have been offering a custom event staffing service for most public events.

The different activities fields managed by our staff:

  • Visitor greeting

  • Access control / ticket scanning

  • Ticketing / box office

  • Coat check management

  • Customer service

  • Crowd management

Live Entertainment Experts

Strategy and innovation 

 

Improve revenues and operational efficiency. Have your entire organisation take a leap forward with the help of our seasoned experts.

Let us help you make the most of your:

Ticket sales strategies

Ticketing/box office operations

Customer service

Ticketing platforms and tools

Event logistics

Revenue management and pricing strategies

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OUR EXPERTS AT YOUR SERVICE

Contact us!

We want to learn more on your needs and challenges